How to apply in 4 easy steps
- 1Sign in
With your pension account number, the mobile number registered with it, and your 5-digit employee / PF number.
- 2Fill the form, one step at a time
Your answers are kept as you go. Use Back any time to correct something.
- 3Check the premium and submit
The exact amount, including GST, is shown before you submit.
- 4Download the PDF and keep a copy
Adding a photograph is optional; without one, paste a passport-size photograph on the printed form. Keep enough balance in your account for the premium.
Common questions
Which sum insured can I choose?
It depends on the cadre you retired in:
- Award staff (Clerk, Subordinate Staff): Rs. 3,00,000 or Rs. 4,00,000
- Officers, Scale I to V: Rs. 5,25,000 (fixed)
- Officers, Scale VI and above: Rs. 5,25,000 or Rs. 7,00,000
Who takes a single person policy?
A single person policy applies when the retiree has no surviving spouse, when the retiree has passed away and the spouse (family pensioner) applies, or when cover is not required for the spouse. A retiree living with the spouse takes the retiree with spouse policy, which covers both.
What is a top-up policy?
An optional second policy that gives extra cover over the base policy, for a separate premium. You may choose one top-up sum insured: Rs. 1,00,000, Rs. 2,00,000, Rs. 3,00,000, Rs. 4,00,000.
What is the dependent child add-on?
A physically or mentally challenged dependent child (disability of 40% or more, certified by a Government Medical Board) can be included by paying an extra premium for each child, on the base and the top-up policy. You upload the disability certificate with the application. Children can be added only at the start of the policy; they cannot be added during the year.
Is domiciliary (home treatment) cover available?
No. Under the IBA 2026-27 policy, retirees' policies are without domiciliary cover.
How and when is the premium paid?
You do not pay online. The Bank debits the premium, including GST, from the account you signed in with, before the policy starts on 01 Nov 2026. If the balance is not enough, your name may be excluded from the policy.
Can I change my application after submitting?
Yes. Sign in again and choose Change my application, any time until 12 Oct 2026. The premium is recalculated as you change your choices.
How do I withdraw (opt out)?
On the home page choose Withdraw (opt out) and confirm. If you change your mind, you can apply again before the last date.
My mobile number is not accepted
The mobile number must be the one your branch has recorded for your pension account. If it has changed, please ask your branch to update it, then try again.
The text is too small
Use the A+ or A++ buttons at the top of every page. The site remembers your choice on this computer.